Job Description
Are you a multilingual leader with a passion for client success and operational excellence? Join a dynamic international team based in Luxembourg, where you'll drive strategic service delivery across key Southern European markets.
🧭 Your Mission
As the Partner & Client Services Manager for the LPS (Life Insurance under Free Provision of Services) division, you will:
Lead and mentor a high-performing, multilingual team across middle-office and back-office functions.
Align local operations with global objectives in collaboration with senior leadership.
Optimize client and partner relationships through proactive service and seamless coordination.
Oversee daily operations, validate key transactions, and ensure data integrity.
Monitor KPIs and implement process improvements to enhance efficiency and satisfaction.
Integrate digital tools to streamline workflows and elevate partner/client interactions.
🎯 What You Bring
5+ years of experience in team or dossier management within life insurance (LPS).
Fluency in Portuguese, French, and English (spoken and written); Spanish is a plus.
Strong organizational, client-facing, and leadership skills.
Proficiency in Microsoft Office and digital collaboration tools.
🌟 Why You’ll Love It Here
💼 Flexible Work Models
Remote work up to 2 days/week (with cross-border tax compliance).
Flexible hours between 6:00 and 22:00.
Flex office environment and 35.5 days of annual leave.
🧘 Wellbeing & Lifestyle
Access to wellness programs: ergonomic coaching, massages, healthy cooking, meditation, and more.
Join vibrant clubs: sports, reading, music (Big Band), and golf.
Discounts up to 40% on in-house insurance products.
Complementary pension plan from day one.
Accident and health insurance coverage for you and your family.
🎉 Culture & Community
Regular team events, after-work gatherings, and a strong culture of camaraderie.
Embrace a learning culture with:
Paid time for professional development.
Quarterly training programs tailored to your growth.
“Shadow for a Day” and internal mobility opportunities.
🚀 Innovation & Impact
Be part of a forward-thinking organization that values experimentation, learning from mistakes, and continuous improvement.
Ready to lead with purpose and make a meaningful impact across borders? Apply now and bring your expertise to a team that values collaboration, innovation, and human connection.
