Job Description
About the Role
A fast‑growing cybersecurity environment is seeking an experienced Account Manager to drive customer success, strengthen long‑term relationships, and support business expansion across Belgium. You will manage a diverse portfolio of clients, act as their trusted advisor, and contribute directly to strategic growth initiatives.
Key Responsibilities:
Client Portfolio Management
Manage and grow a portfolio of strategic accounts
Build strong, long‑term relationships with clients
Serve as the main point of contact for all client needs
Respond to customer requests promptly and professionally
Resolve issues, manage expectations, and ensure high satisfaction
Business Development
Identify and generate new business opportunities
Leverage existing networks and develop new ones
Support marketing initiatives and external communication
Represent the company at industry events and client meetings
Sales Administration & Reporting
Maintain accurate CRM records and ensure proper data encoding
Track account performance, KPIs, and sales forecasts
Monitor quarterly and annual results
Recommend actions to improve sales performance and identify growth opportunities
Security & Compliance
Apply best practices for handling sensitive information
Identify and report suspicious activity (phishing, social engineering, etc.)
Follow internal security policies and privacy procedures
Travel Requirements
Regular travel across Belgium is required
Ideal Profile
Languages:
Dutch: Fluent / Native
French: Professional proficiency
English: Professional proficiency
Experience & Education:
Bachelor’s degree
Minimum 3 years as an Account Manager in the IT sector
Strong knowledge of cybersecurity solutions
Solid skills in client rapport, sales development, project management, and sales operations
Benefits & Advantages
Hybrid work model – up to 3 days remote
Company car + fuel card
Meal vouchers (PLUXEE)
Health insurance (DKV)
Bonus structure
TOIL (Time Off In Lieu)
Corporate mutual benefits
A stable, long‑term role within a high‑growth cybersecurity environment
Opportunity to work with international teams and expand your professional network.
